Ko77 FAQ — all your questions answered here

No. Under ko77's policy, each person is allowed only one account. Attempting to open multiple accounts using the same mobile number or bank account may result in all accounts being suspended and any balances being forfeited.

On the login page, click the "Forgot your password?" link. Enter your registered mobile number or email address. You'll receive an OTP. Use it to set a new password. The whole process takes under 3 minutes.

You can use the platform for limited betting and deposits without verification. However, to make large withdrawals or access high roller benefits, you'll need to verify your account with a National ID or passport. Verification is typically completed within 24 hours.

To close your account, email support@ko77.im or contact us via live chat. Make sure to withdraw any remaining balance before closing. You can also temporarily suspend your account from the Responsible Gaming page.

ko77 currently supports bKash, Nagad, Rocket, Upay, and bank transfer. Mobile banking payments are the fastest — your balance is typically updated within 1 to 5 minutes. Bank transfers may take up to 24 hours.

The minimum deposit is just 100 BDT. The maximum daily deposit limit depends on your account verification level. Unverified accounts can deposit up to 50,000 BDT per day, while verified accounts can deposit up to 500,000 BDT per day.

Withdrawals via mobile banking (bKash, Nagad) are usually completed within 15 to 30 minutes. Bank transfers may take 1 to 2 business days. Before submitting a withdrawal request, make sure your account has sufficient balance and your KYC verification is complete.

ko77 does not charge any fees on deposits. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own service charges. ko77 also does not charge any fees on withdrawals.

First, wait 15 minutes. If your balance still hasn't updated, contact support with a screenshot of the payment or your transaction ID. Issues like this are typically resolved within 30 minutes.

A welcome bonus is automatically credited on your first deposit after registering. The bonus amount is based on your first deposit. To see the current offer, Rewards Page Visit the page. Keep in mind that you'll need to meet the applicable wagering requirement before withdrawing any bonus funds.

You earn a small bonus every day just by logging into ko77. Log in 7 days in a row and you'll unlock a special reward. These bonuses can be used directly — no separate wagering requirement applies.

A wagering requirement means you need to place a certain amount in bets using the bonus funds before you can withdraw them. For example, if you receive a BDT 100 bonus with a 10x wagering requirement, you'll need to wager BDT 1,000 before the bonus becomes withdrawable. Requirements vary for each bonus.

You earn a set amount of loyalty points with every bet you place. These points can be redeemed for bonus cash, free bets, or special rewards. To view your accumulated points and redemption options, on the Rewards page Go.

ko77 offers betting on cricket, football, kabaddi, tennis, badminton, basketball, and more. Lottery, Live Casino, and virtual sports are also available. Over 500 events are open for betting every day.

Live betting means placing bets while a match is in progress. Odds shift with every moment of the game, and you make decisions in real time. Live betting is available to registered and logged-in members only.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as an event being cancelled or a technical error detected in the odds — the bet may be automatically refunded. Always double-check all details before placing a bet.

After logging in on the Lottery page Go there to see all ongoing lotteries. Click on the lottery you want, select the number of tickets, and complete your payment. Winners will be automatically rewarded once the draw takes place.

Yes. ko77 uses the highest level of SSL encryption to keep all your personal and financial information secure. We never sell your data to third parties. To learn more, Privacy Policy Read more.

After logging in, go to your profile settings and find the "Security" section. Enable the "Two-Factor Authentication" option. An OTP will be sent to your mobile every time you log in. This significantly increases your account security — we strongly recommend turning it on.

If you suspect unauthorized access to your account, change your password immediately and contact support. ko77 sends a notification whenever your account is logged into from a new device. If you receive such a notification from an unrecognized device, take action right away.

ko77 support is available 24 hours a day, 7 days a week. Ways to get in touch:

• Live Chat — fastest option, with responses typically within 2 minutes
• Email: support@ko77.im — for complex issues, please describe your problem in detail
• Click the support button at the bottom of the site to open live chat

To file a complaint, email support@ko77.im with your username, a description of the issue, and any relevant screenshots. We aim to respond formally within 24 hours. For serious complaints, a resolution is provided within 7 business days.

Yes. ko77's support team can assist you fully in Bengali. Bengali-speaking support agents are always on hand for members in Bangladesh.

ko77's mobile-friendly website works seamlessly in any smartphone browser — just as fast and easy as an app. Add the site to your home screen for a full app-like experience.

Yes, all ko77 features are accessible directly from your mobile browser — live betting, payments, bonuses, lottery, Live Casino, everything. The interface is specially optimized for mobile use.

ko77 takes responsible gaming very seriously. If you feel your gambling is getting out of control, Responsible Gaming You can set up self-exclusion or deposit limits from the page. You can also reach out to support for assistance.

Yes. From your account settings, you can set your own daily, weekly, and monthly deposit and betting limits. Setting these limits is entirely optional but strongly encouraged for responsible gaming.