Ko77's Privacy Policy — Your Data, Our Responsibility

Ko77 (referred to as "we", "us", or "the platform") is an online betting and gaming service provider. When you use ko77 — whether registering, placing bets, making payments, or simply browsing — certain information reaches us. This Privacy Policy ("Policy") transparently explains everything related to that information.

This policy applies to ko77's website, mobile app, and all related services. By using ko77, you automatically agree to this Privacy Policy.

Ko77 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through the platform. We recommend checking this page regularly.

Ko77 collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

2.1 Information You Provide Directly

• Registration Information: Full name, date of birth, email address, mobile number, and password.
• Identity Verification Information (KYC): Copy of National ID (NID) or passport, plus a selfie photo.
• Payment Details: bKash/Nagad/Rocket number, bank account details (for transaction verification purposes only).
• Contact Information: Anything you write or send to support.

2.2 Automatically Collected Information

• Device Information: IP address, browser type, and operating system.
• Usage Data: Login activity, page visits, betting history, and transaction records.
• Location Information: General geographic location (country/city level, not a specific address).
• Cookies & Tracking: Session cookies and security tokens.

Ko77 uses the information it collects only for specific, defined purposes. We outline each of those purposes transparently below:

Ko77 also uses your information to detect and prevent money laundering, fraud, and other illegal activities — something that is essential for protecting all of our users.

Ko77 shares your personal information only in a limited and controlled manner. We never share your data with advertising companies or data brokers.

4.1 Who We May Share Your Data With

• Payment Processors: Minimal information is shared with payment gateways solely to process deposits and withdrawals.
• KYC Partners: With licensed third parties for identity verification purposes.
• Law Enforcement Agencies: Where required by a court order or legal obligation.
• Technology Service Providers: For server hosting and security services, under strict confidentiality agreements.

4.2 Who We Do Not Share Your Data With

• Advertising networks or marketing companies.
• Data brokers or information traders.
• Any other betting or gaming company.
• Any individual or organization without your consent.

Ko77 follows industry-leading standards to keep your data secure. Our security framework is built in multiple layers — if one layer is compromised, the others continue to provide protection.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: To prevent unauthorized access.
• Regular Security Audits: Audited by third-party specialists.
• Staff Training: Only authorized personnel have access to your data.
• Data Backup: Secure and encrypted backup systems.

Ko77 uses three types of cookies. We avoid unnecessary tracking and only use cookies that are strictly required.

6.1 Essential Cookies

These cookies are essential for the platform to function. They maintain login sessions, store security tokens, and remember your language preference. Disabling them will prevent the platform from working properly.

6.2 Functional Cookies

Used to remember your preferences and deliver a personalized experience — such as your last visited betting section, display settings, and similar choices.

6.3 Analytics Cookies

This helps us understand which parts of the platform are used most, so we can improve our services. This data is fully anonymized.

Ko77 believes you have full ownership of your personal data. We provide you with the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request account closure and deletion of your data (beyond what is legally required to be retained).
• Right to Portability: You may request a copy of your data in a specified format.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, reach out to us by email: privacy@ko77.im — We will respond within 30 business days.

Ko77 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If anyone under 18 is found to have registered on our platform, their account will be immediately closed and all associated data will be deleted.

Ko77 retains your information only for as long as necessary. The retention periods for each data type are outlined below:

• Account Information: For the duration of account activity and 5 years after closure (as required by financial record-keeping laws).
• Transaction Records: 7 years (in accordance with financial laws and anti-money laundering regulations).
• KYC Documents: 5 years after account closure.
• Support Contact: 2 years.
• Cookie Data: Upon session end (session cookies) or up to a maximum of 1 year.

After these periods, data is securely deleted or anonymized.

For any privacy-related questions, concerns, or complaints, our dedicated team is always ready to help.

• Privacy Email: privacy@ko77.im
• General Support: support@ko77.im
• Response Time: General queries: 24–48 hours. Formal requests: 30 business days.

To learn about our terms and conditions Terms & Conditions and to learn about Responsible Gaming Responsible Gaming Visit the page.